FAQs

Q:	HOW CAN I TRACK MY ORDER?
A:	Put your order number into the order tracking box and it will show you that your order is "In Progress". If you are looking for shipping information on your order, send us and email to info@youremergencykits.com and we will check your order with the warehouse and send you back and email. If you order has been shipped, we will send you the tracking number.
Q:	HOW IS SHIPPING CALCULATED?
A:	Shipping is based on your location and the weight of the product(s) you purchase, which is why you have to fill in your information before we can tell you how much shipping would cost. If you are placing an order for individual products, shipping runs about $24.50 per case or 5 gallon bucket. A case is 6 #10 1 Gallon Cans. If you are looking at a 1 year supply, the shipping is based on your state. We do not charge anything over the actual shipping to our customers. We have done a lot of research to find independent freight liners that ship much cheaper than UPS or FedEx. These independent shippers require a 400 lb load to get the reduced shipping prices, so UPS delivers smaller loads for us. We are always looking to decrease shipping costs for our customers, so we will find you the best rate.
Q:	HOW MUCH IS SHIPPING?
A:	With gas prices rising, we have seen shipping prices rise, doubling and in some places tripling in cost. We have contacted some independent freight liners to ship our packages out to you and have been able to find reasonable alternatives to UPS and FED EX. These independent freight liners may take a few extra days, but have been saving our customers several hundred dollars per order. Shipping ranges from $200 on the West Coast for our smaller paks to $900 to the East Coast for our largest pak. Again, with the gas prices continuing to rise, shipping rates will, no doubt, continue to go up. So get your food today.

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